Frequently Asked Questions
This generally happens if your file is either :
- Too big. The biggest size supported by Live Furnish is 16000 * 16000
- Unsupported Name: the file name or file path have special characters like #, !, % etc.. Please change them to a regular name/path the the file should work.
- Formats supported are jpg and png. Tiff, bmp and other formats are not yet supported.
There is no limit on the number of angles you can save. We have tried to save about 100 angles in a single room and it works..
No you cannot. You can only load your designs and apply them in existing rooms. Although, you can write to us at firstname.lastname@example.org for requesting a new room of your choice.
No you cannot. We do not support that yet, but are working towards it.
You can write to us at email@example.com and attach your images or the 3D Model that you have. We will revert with a price and timeline to do this.
Although costs can vary, but are generally between $100 - $500.
Please zoom in to the object and then click to select. This happens when you are a little far from the object and there is a wall or another object interfering with the selection.
Although some people use Live Furnish on low system configurations(i3,4GB, onboard graphics), but we dont recommend it. we suggest you get at-least i5 processor, 8-16gb RAM and a dedicated graphic card - GTX 940 or higher.
Please log into your account and from the Image Credits section to add credits into your account by putting in the number of credits you need and paying via debit/credit card.
This happens when your system runs out of memory. Meaning, your computer is not powerful enough for handling such a resolution. Try saving a lower resolution or upgrade your computer to some more RAM and a graphic card.